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City Manager's Updates

Periodic updates from El Cerrito City Manager Karen Pinkos.

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Jan 22

Recycling + Environmental Resource Center Now Providing More Customer Service on Weekends

Posted on January 22, 2014 at 12:33 PM by Suzanne Iarla

El Cerrito’s Recycling Environmental Resource Center (RERC) has historically been open for drop-off recycling to all patrons seven days per week, year round (except for major holidays).
 
Since re-opening in the new LEED Platinum Facility in April 2012, weekend visits to the Center have increased significantly, from a past average of 200-250 visitors per day up to current 400-600 visitors per day. In order to continue to provide excellent customer service to all patrons, the RERC administrative office is now open on weekends, and office hours at the RERC are now 9 a.m. to 5 p.m., every day the RERC is open for drop-off. Opening the administrative offices on weekends has been made possible due to the hiring of part-time administrative clerks who provide information to RERC patrons, conduct transactions for paid services, and provide administrative support for on-site forklift operators. These services were previously not available on weekends, with only one forklift operator on site during weekend hours. Expenses for these additional part-time employees are included in the Fiscal Year 2014 Operations Environmental Services Division Budget.