Online Registration Instructions

SCROLL DOWN FOR DETAILED DIRECTIONS FOR USING WEBTRAC OR
CLICK HERE TO BEGIN USING WEBTRAC ONLINE REGISTRATION NOW! 
Log-In Graphic

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Click on one of the program areas below to reveal registration instructions:

  1. Logging Into WebTrac
  2. Aquatics
  3. Classes/ CampS/Childcare Reg.
  4. Facility Reservations
  5. Sports Facilities

LOGGING INTO WEBTRAC

Click Web Trac to access registration site:

  1. Enter your username and password.  If you do not know/do not have your username and password, please continue reading.
  2. If you do not know your username and password but you have done business with the El Cerrito Recreation Department in the past, please choose “Forgot my Password”and enter the email address registered with your account.
    • If you just need your username, choose "Forgot my Password" and enter the email address registered with your account. You will receive a link to reset your password. You do not need to reset it, but the email will contain your username.
  3. If you’ve never registered for any classes/camps or reserved any facilities with the EC Recreation, choose "Create an account" on WebTrac.
  4. If you receive a "Duplicate Check", this means you have two accounts registered and need to email our office.
  5. If you do not know your username and/or password, choose "Forgot my Password" and enter the email address registered with your account. You should receive a link in your email to reset it.
  6. If you DO NOT receive an email with your username/password or if you need assistance, please email us or call (510) 559-7000.
  7. Please note: All participants being registered for a class/camp must be listed on your account with their correct birthday
    • To add family members to your account, log-in to the system and click on "My Account".  
      • Under Update" choose "Household & Member"  and click “Add New Member” at the bottom of the page.  
      • Alternatively you can choose the "Update Account Details" button located in the same area where you entered your username and password.
      • If a family member is already in the system but a birthday is not listed, please email us with their information.