Online Registration Instructions

SCROLL DOWN FOR DETAILED DIRECTIONS FOR USING WEBTRAC OR
CLICK HERE TO BEGIN USING WEBTRAC ONLINE REGISTRATION NOW! 
Log-In Graphic

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Click on one of the program areas below to reveal registration instructions:

  1. Logging Into WebTrac
  2. Aquatics
  3. Classes/ CampS/Childcare Reg.
  4. Facility Reservations
  5. Sports Facilities

LOGGING INTO WEBTRAC

Click Web Trac to access registration site:

  1. If you have done any business with the El Cerrito Recreation Department in the past but do not know your username and password, please click on “Forgot my Password” 
    1. Enter the email address associated with your account. 
    2. You will receive an email with a link to reset your password. 
    3. If you only need to know your username and not your password, please make note of the username in the email but you do not need to click on the link to reset your password.
    4. If you DO NOT receive an email with your username/password or if you need assistance, please email us or call (510) 559-7000.
  2. If you have never registered for any classes/camps or reserved any facilities with the El Cerrito Recreation Department, choose "Create an Account" and follow the instructions on screen.
  3. If you receive a "Duplicate Check", this means you already have an account in the system; please email our office for assistance.
  4. Please note: All participants being registered for a program must be listed on your account with their correct birthday. 
    1. To add family members to your account, log-in to the system and click on "My Account".  
    2. Under “Update" choose "Household & Member"  and click “Add New Member” at the bottom of the page.  
      • Alternatively, you can choose the "Update Account Details" button located in the same area where you entered your username and password.
    3. If a family member is already in the system but a birthday is not listed, please email us with their information.