What is the complaint process? How can I make a complaint?

The ECPD posts our complaint form online and offers several ways for community members to make complaints about police officer behavior. Community members can complain in person at the El Cerrito Police Department, they can contact the department by phone at either (510) 215-4400 (during business hours) or by calling dispatch after hours at (510) 233-1214, or they can complete a complaint form and either mail it or drop it off at the Police Department or City Hall. Some residents choose to make their complaint by email. For those interested in using email, they can send their complaints directly to the Chief of Police at pkeith@ci.el-cerrito.ca.us. For more information, please visit our Professional Standard Page.

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1. What is the role of the District Attorney? Why doesn’t the Police Department choose not to prosecute arrested defendants?
2. What is “Broken Windows” policing theory? Is this the policing philosophy of the ECPD?
3. What types of oversight and accountability mechanisms are in place in El Cerrito?
4. What is the complaint process? How can I make a complaint?
5. Does the ECPD use militarized equipment?
6. Is the City evaluating other ways to respond to mental health and homeless incidents?
7. Does the ECPD engage in De-Escalation, Racial Profiling, and Implicit Bias training?
8. How does the ECPD policy match up to Use of Force change campaigns?
9. How does Asset Forfeiture work?
10. Do police labor unions have special protections in El Cerrito?
11. How has the City reduced funding to the Police Department?
12. Why isn’t El Cerrito listed on the California Police Scorecard?
13. Does El Cerrito have a drone program?